[Fanatec] Podium Series - basi direct drive - novità 2026

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[Alfred ita]

 

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Dear Sim Racer,
We'd like to share some important updates from Fanatec. Now that we are proudly part of the CORSAIR family, we are working quickly to improve the customer experience.

Customer Service: To bring our customer service up to the standard you should expect from a CORSAIR brand, we have already successfully integrated Zendesk software into our CRM system, which will improve our efficiency, with more tickets resolved with a single interaction. The backlog is now at 8 days and we expect to be at a turnaround time of 1 day within the next weeks.

Warranty Support: CORSAIR will honor all existing warranties, ensuring you have access to prompt assistance through your Fanatec account. We're committed to resolving any issues quickly and effectively to get you back behind the wheel and racing as quickly as possible.

Software Updates: We’re investing in software improvements to give you the best possible experience with Fanatec products. We already teased the new Fanatec App at the SimRacing Expo this year, an all-new software that combines the Fanatec Driver, FanaLab, and Mobile App into one. The beta starts soon so keep an eye out on the Fanatec Forum.

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Now available! Build your ultimate GT3 steering wheel with the new 318 mm ClubSport Wheel Rim GT3 Endurance, designed for the Podium Button Module Endurance. Customisable sticker sheets included! https://t.co/dw92iQSUHx #GT3 #GTWorldChAm #Fanatec #simracing pic.twitter.com/GL6Qu9ZcdV

— Fanatec (@fanatec) December 12, 2024

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