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VELOCIPEDE

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A me non è arrivata nessuna mail...però quando ho fatto il preorder dava come data di arrivo 30/09

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A me non è arrivata nessuna mail...però quando ho fatto il preorder dava come data di arrivo 30/09

Ti auguro che non voglia dire 3-4 settimane dal 30/9. Ho letto su un altro forum da Thomas direttamente che il primo gruppo di cambi e' arrivato, ma hanno riscontrato un problema e lo hanno rimandato indietro, Il prossimo carico arrivera' via aerea (si spera senza problemi), ma purtroppo credo che questo sposti in avanti tutte le date.

Stamattina ho risposto alla mail del ritardo consegna chiedendo come risarcimento l'invio di un adattatore usb, tempo mezz'ora me lo hanno accordato e arrivera' assieme al cambio.... almeno l'attesa sara' ripagata (spero).

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Ho letto su un altro forum da Thomas direttamente che il primo gruppo di cambi e' arrivato, ma hanno riscontrato un problema e lo hanno rimandato indietro.....................................

:help::help::help:

Saranno sempre i miei idoli !!!

Fallatec number one for ever !!! :winner:

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  • 2 weeks later...

Email appena arrivata da Fanatec....mavaff.....!! :doh::doh:

Dear Valued Customer,

Today, we would like to inform you that by the end of this week, we will be starting the first CSS customer shipments. We will serve our customers on a “first come, first serve” basis. Customers will be notified via email when we dispatch their pre-order.
Please be aware however, that given our current inventory of this product will not be able to ship all of the pre-orders at once. We sincerely regret these circumstances.
We were also unfortunately forced to reject some of the goods, due to them falling short of our quality standards. Together with our supplier, we are working hard on needed improvements as well as increasing their production output quickly.
Currently, we are thus unable to announce a definitive shipping date for the next production and shipping batches. We kindly therefore thank you for your patience. Rest assured: we will swiftly proceed to get our products to you, as soon as the new and additional shipments from our suppliers arrive to our warehouses.
We trust you understand our decision to contact you and openly inform you. Thank you for your patience thus far and for trusting in our company and our products.
If you would like to nevertheless withdraw your order, please send us a short message so we can cancel your order and refund your pre-payment immediately.
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